Services

b3lineicon|b3icon-shopping-bag||Shopping Bag

Patient
Onboarding/
Retention

Seminar &
Event
Management

Post
Care
Assessments

Outbound
Call Center
Services

Annual
Wellness Exams
& Screenings

b3lineicon|b3icon-computer-chart||Computer Chart

Inbound
Support

mt|color_lens|

Consulting
Services

mt|contact_mail|

Automated
Solutions

Direct
Mail

Member
Services

Member & Patient Engagement

The best positioned Health Plans and Providers are those that understand their members and patients. 

Our services provide measurable results and powerful analytics that can help you:

  • Increase Revenue
  • Identify at Risk Members/Patients
  • Reduce Malpractice Risk
  • Improve patient condition​
  • Increase Adherence Rates
  • Meet Regulations 
  • Increase Reimbursements

Call Center Services & Experience 

Inbound Call Center Solutions

  • ​Member Services
  • Appointment Scheduling
  • Application Enrollment
  • Seminar & Event Registration
  • Premium Payments 
  • And More

Outbound Call Center Solutions

  • Outbound Education & Verification
  • Welcome Calls
  • Health Risk Assessments
  • Meaningful Use Adherence
  • ACO Satisfaction Surveys 
  • And More

Engagement & Education

  • ​Pre-Natal Education and Awareness
  • ER Re-Admission Reduction
  • Post Care Assessments and Support
  • Turning 65 Retention & Acquisition
  • Dual Eligible Retention & Education
  • And More

Additional Services

  • ​Direct Mail
  • Automated Services
  • Electronic Surveys
Skip to content